Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.
